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Warehouse Manager

  • On-site
    • Rocky Mount, Virginia, United States
  • $90,000 - $120,000 per year
  • Warehouse

Job description

Warehouse Manager

Position Overview

This position will manage a team that is responsible for all aspects of the company’s inventory and logistics. All the processes and procedures that ensures operational efficiency around parts, equipment, and tools that ensure inventory levels consistently supports the efforts of three different trades. Additional accountabilities include maintaining effective relationships with vendors and negotiating with current and potential vendors for best quality at timely delivery at best prices and coordinating the maintenance and preventive upkeep of warehouse, equipment, and tools.

This position is responsible for ensuring that operational standards are met in all aspects of the business. Key stakeholders include the Director of Operations, leadership team, field employees, office employees, vendors/suppliers and subcontractors.

REQUIREMENTS:

High School Diploma or Equivalent

Experience

  • 3–5 years of proven success in warehouse operations, including improving efficiency, accuracy, and overall performance

  • 3–5 years of experience leading warehouse teams (5+ direct reports)

  • Demonstrated experience scaling warehouse operations to support business growth

  • Experience managing inventory environments with 3,000+ SKUs

Leadership & Core Competencies

  • Strong leadership and team development skills

  • High emotional intelligence with the ability to manage, motivate, and hold team members accountable

  • Detail-oriented with strong organizational and problem-solving abilities

  • Ability to analyze data and make sound operational decisions

  • Strong business acumen with an understanding of how warehouse operations impact overall company performance

Technical Skills

  • Proficiency in Microsoft Excel and Word

  • Intermediate Excel skills (e.g., VLOOKUP, Pivot Tables, data analysis)

  • Experience with warehouse management systems (WMS); Service Titan experience preferred

KEY RESPONSIBILITIES

50% Operational excellence and efficiency in all Warehouse functions

  • Demonstrate leadership and people management skills in a manner that supports the company’s culture, policies, ethics, results and results in in business growth, trust and collaboration.

  • Ensure team members continuously improve both their technical and communication skills in a manner that consistently achieves individual and Team goals.

  • Ensure Inventory never drops below minimum levels and Service technicians and Installers daily inventory needs are continuously met.

  • Ensure physical and cycle counts are done consistently and Inventory is accurate.

  • Identify shrinkage and proactively follow through to ensure corrective action is taken.

  • Ensure Key Warehouse Metrics are maintained at acceptable levels:

a. Back orders b. Open PO’s c. Negative on hands d. Partially received PO’s   

Opportunity for Quality of Life and Job Satisfaction

Are you currently looking for a change? A workplace where you are respected, supported, and appreciated?

At Wisler Plumbing, Heating, Cooling & Electric, we believe great people deserve great opportunities. If you are looking for a stable career with a company that values integrity, teamwork, and professional growth, we invite you to join our team

About Wisler Plumbing, Heating, Cooling & Electric

  •   Wisler proudly serves Roanoke, Franklin County, and the Smith Mountain Lake area. Founded in 1986 by Daniel Wisler, our company was built on one simple principle: always do what is fair and right.

  • From the beginning, Daniel led by example—teaching the importance of integrity, accountability, perseverance, and taking responsibility even when it’s difficult. Those values continue to guide our business today and are deeply woven into our culture.

  • At Wisler, we believe strong values are the difference between a company that simply survives and one that truly thrives. Our team works hard, supports one another, and takes pride in delivering exceptional service to our community.

  • We are committed to developing our people, promoting from within, and creating long-term career opportunities in the plumbing, HVAC, electrical, and water quality industries.

We believe in taking care of our team

• 90% Company-Paid Health Insurance

• Optional Dental and Vision Insurance

• Company-Funded Life and AD&D Insurance

• 401(k) with Company Match

• Paid Holidays and Paid Time Off

• Paid Training and Accredited Trade Education

• Career Growth and Promotion Opportunities

• Tuition Reimbursement (role dependent)

• Employee Discounts

• Volunteer Opportunities

• Company-Provided Tools/Technology for Field Roles

• Company Vehicle (lead positions)

• Daily Hot Breakfast Provided

• Supportive, Family-Oriented Team Culture

WHAT YOU WILL BRING TO OUR TEAM

Skills: Leadership, management

20% Ensure Material Spend in all divisions is managed at or below Industry benchmarks and budgeted amounts.

  • Negotiate pricing agreements with vendors in a manner that ensures lowest effective Inventory Pricing while maintain service levels.

  • Ensure our system pricing is accurate and up to date.

  • Ensure Technicians and Installers are following all Inventory Process and procedures – report behavior outside guidelines to Management.

  • Ensure vendors are honoring pricing agreements and hold them to our operational standards.

Skills: Negotiations, accountability, making complex decisions

Skills: Expense management, oversight

10% Ensure Parts running operations and Tool Room are efficient and meeting the needs of the business

  • Ensure we have adequate Parts running capacity to meet demand in the field.

  • Follow all Parts Running protocol in a manner that maximizes efficiency and speed of delivery.

  • Take action to minimize the need for Parts running as much as possible.

  • Track Tool usage, follow check in/out process, and maintain tool room organization and accuracy.

  • Ensure maintenance and repairs of tools are performed as needed.

  • Monitor costs of repairs and maintenance is within budgeted amounts. 

Skills: Results focus, Personal energy, problem solving

10% Ensure Equipment and Assets are properly maintained and accounted for:

  • Track Equipment spend in the following areas and report changes and inventory movement to Finance monthly:

a. HVAC Equipment b. Water Treatment c.  Generators d.  Plumbing Equipment

Skills: Negotiations, accountability, making complex decisions

10% Collaborative efforts with our Fleet team:

  • Ensure cooperation with Fleet team to ensure continuity between these closely related Departments.

  • Support Purchasing of stock for new Truck Builds.

  • Maintain Warehouse wages at or below budget.

Measures of Success

  •  Maintain Material Spends at or below Budgeted Amounts.

a. Plumbing material costs < 16% b. Electrical material costs < 14%

  • Maintain Warehouse wages at or below budget.

  • Warehouse Team operates at maximum efficiency

  • Low team member turnover

  • NO Stock Items on shelf run out or are below Monthly Min amounts called for in S.W.

Why You’ll Love Working at Wisler

At Wisler Plumbing, Heating, Cooling & Electric, we don’t just offer jobs—we build careers.

Our culture is built on respect, accountability, and teamwork. We support each other, celebrate success together, and take pride in the work we do for our customers and our community.

Whether you are starting your career or bringing years of experience, you will find opportunities here to grow, learn, and make a meaningful impact.

Wisler Plumbing, Heating, Cooling & Electric is proud to be an Equal Opportunity Employer.

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